DELIVERY POLICY
DELIVERY
Due to the COVID-19 health crisis, our couriers moved to ZERO contact deliveries. This means all deliveries will be send out with ATL (Authority to Leave). The Driver will leave the package in a safe place and a photo will be taken of the item at the door.
We apologize for any inconvenience this may cause. Please stay safe and healthy. The team at Delicacies Et Al are here to help you!
We are based in Melbourne and we deliver Australia Wide - No matter where you are!
1. CLICK & COLLECT
We offer free pick up at Albion at Southbank. Please message us on Facebook to confirm the time when you can pick up.
All orders need to be placed online or on our Facebook page.
2. IN-HOUSE DELIVERY IN MELBOURNE
We offer delivery with our own drivers within 10 km of Melbourne CBD and Truganina.
3. THIRD-PARTY SHIPPING COURIERS
We use Australia Post as our trusted delivery services to deliver Australia wide.
4. SHIPPING FEE
For orders shipping fee is as follow:
Standard - $12,99
Express - $15.99
Shipping rates above are a guide only and may vary at checkout depending on the size of your order.
For accurate shipping cost please add to shopping cart and enter your delivery details at check out for calculated shipping fee.
5. TRACKING
Once your order is packed we will send you a notification with tracking number and a link to one of the following couriers. If your order goes with our In-house Delivery, there will not be a tracking number sent to you.
Australia Post
Normally standard shipping takes 1-5 days for the orders shipped within Victoria and 4-10 days for the rest of Australia. Express shipping takes only 1-3 days.