PASABUY & PASABOX
Looking to bring Philippine products in Australia? Look no further! Delicacies Et Al provides a Pasabuy/Pasabox service from Philippines 🇵🇭 to Australia. We take away the hassle of bringing your favorite goods or brands that you love, so you can feel closer to home!
HOW DOES PASABUY WORK?
1. Fill out the Pasabuy/Pasabox order form. Please upload the exact picture of the items that you want with their corresponding weight. If there are more than 10 items, you can upload a file using the 'upload a file' button.
Alternatively, you can email us at delicacies.et.al@gmail.com with the photos.
2. On the 'Message box field', please let us know if you have any notes or if you want to add more specifications to your orders.
3. After submitting your order form, our team will process it and we will send you a quote for your orders within 1-2 days.
4. Once you receive your quote, let us know your final orders and quantity of the items.
5. We will send your first invoice for the prices of the goods. This should be paid in full before we can buy your items in the Philippines. The payment for our Pasabuy rates is due once your orders have arrived here in Australia as we need to weigh the items first before we can finalize the weight of your Pasabuys.
HOW MUCH DO WE CHARGE?
Pasabuy/Pasabox rates
Pasabuys
Pasabox
10kgs to 15kgs 35aud per kg of chargeable weight
*Note: CHARGEABLE WEIGHT = higher between ACTUAL WEIGHT and VOLUMETRIC WEIGHT!!!
Rates are subject to change without prior notice.
Price of goods (e.g. food, clothing, shoes), peso price will be converted to AUD + charge for Pasabuys/Pasabox
PASABUYS ADDITIONAL CHARGES:
There will be a charge of $10 if you want us to buy the items for you. This will be paid to our 'Tagabili' in The Philippines. This are for items that can be bought at online store(PH Only),malls, supermarket or Watsons only.
Alternatively, you can order the items online yourself and send it to our address in The Philippines. This will incur a one off $5 handling fee paid to the person who will receive it in the Philippines.
PASABOX ADDITIONAL CHARGES:
There is an additional charge of $15 AUD to cover packaging materials such as bubblewraps, fillers, boxes and service fee to the person assisting your pasabox.
An additional charge of $40 may be incurred for pick up at remote area of the Philippines for Pasabox. This is charged by DHL.
HOW LONG DOES IT TAKE?
Our cutoff for collecting orders is every Sunday and Thursday. The boxes usually leave Philippines on Mondays and Friday. It will then arrive in Australia within 5-7 days.
We aim to complete your orders within 2-3 weeks after your first payment.
For Pasabox, your boxes will go straight to your address in Australia. For Pasabuys, you will have to shoulder the shipping fee of Australia post from our Melbourne hub to your address.
Standard- 9 (5-7 business days)
Express - 12 (1-3 business days)
WHAT GOODS ARE NOT ALLOWED?
- Flammable items
- Raw and frozen goods
- Jewelry
- Products with fake brands or logo
- Medicines that require prescription
- Products banned by FDA
NOTES:
You can directly purchase the products you want or ask your relatives to buy them for you in the Philippines. You just have to ship it to our Philippine address which will be given to you once we confirm that they are allowed to be shipped. Please send a photo of the goods before we send the address for our warehouse in the Philippines.
For cosmetics or healthcare products, you have to provide an MSDS or FDA certificate for customs purposes.
CONTACT DETAILS FOR OUR CUSTOMER SERVICE TEAM:
EMAIL: delicacies.et.al@gmail.com
IMPORTANT TERMS AND CONDITIONS
"You represent and warrant that you will not export or import any Content or use any Content for transactions involving any country to which export or import is restricted, furthermore, all duties and taxes (if any) will be shouldered by you if any prohibited items are found.
"Delicacies Et Al’ have explained and given duty of care to relay all information that is vital to importing and exporting goods.
All charges are just estimates, the ""Courier Services"" will still re‐weigh and finalise all the duties and taxes or charges (if applicable), 50% will be paid upon pick up of goods and the remaining 50% once delivered to your place."